Norm Merritt is the global CEO of Qualitest. He has a proven track record of running highly-responsive and successful technology-enabled service businesses.
Norm has run large business services firms such as iQor, where he led a turnaround of the $600 million business outsourcing firm. He has run various other companies like ShopKeep, a SaaS business and MortgageIT, an online mortgage origination business. He also led an advisory practice helping mid-size CEOs drive success through the use of technology. Norm graduated cum laude from Brigham Young University and from the Harvard Business School with an MBA.