Client Overview 

The Client is focused on delivering high-quality and affordable healthcare. It partners with a broad network of hospitals and healthcare providers. With a strong commitment to community health and innovation, the Client continually invests in modern technologies and services to improve healthcare outcomes and experiences.

Challenge

The client struggled to innovate due to outdated practices and a lack of modern technical capabilities in automation programming. This gap was limiting their efficiency and ability to help their own customers progress in their transformation journeys. Additionally, cost pressures and the need for competitive, value-driven solutions made it critical for the client to:

  • Automate regression testing across critical applications and modules.
  • Ensure stability and quality through frequent code deployments and technology upgrades.
  • Support digital transformation goals such as cloud migration, AI integration, and API modernization by embedding quality checks early in the lifecycle.
  • Reduce release cycle times and dependency on manual testing.

To meet these objectives, the client required a centralized, scalable, and automated regression testing model.

Solution

Qualitest established an Enterprise Regression and Transformation Hub, creating a centralized and scalable automated regression testing capability tailored to the client’s complex, fast-evolving healthcare application landscape.

  • Framework Integration: Integrated test automation into DevOps using GitHub Actions, enabling cross-platform testing and reusable scripts.
  • Test Data Management: Designed a secure, scalable test data strategy aligned with HIPAA standards, integrating synthetic and anonymized production-like test data generation.
  • CI/CD Integration: Embedded regression test suites within DevOps pipelines, enabling continuous testing triggered during every code check-in and deployment.
  • Smart Testing with GenAI: Integrated GenAI-powered bots throughout the QA lifecycle—from test design to predictive result analysis.
  • Reporting & Analytics: Set up real-time dashboards for test execution, defect trends, and release health, giving QA and product teams actionable insights for faster defect fixes.

Above and beyond

Beyond regression automation, Qualitest delivered added value by:

  • Integrating AI diagnostic tools such as Qualisense, Test Log Analyzer, and Test Coverage Analyzer to ensure data accuracy, algorithm performance, and compliance in live conditions.
  • Enhancing end-user experience by including critical user journeys in regression tests, providing early usability feedback.
  • Conducting training workshops, building self-service automation accelerators, and establishing best practices and documentation for long-term maintainability.

Key benefits

Qualitest’s solution delivered transformative outcomes:

  • Qualitest is well on the way to achieving the 80% new automation test coverage for the enterprise regression suite: within the first 12 weeks alone we delivered a 30% increase in automated test coverage for “End to End Testing”, significantly boosting efficiency and quality.
  • 60% reduction in production incidents, driven by expanded end-to-end automation and test coverage.
  • 75% increase in application coverage for performance testing between January and December 2024.
  • AI-powered ML Bot (Test Log Analyzer) reduced test result analysis and defect triaging efforts by 90%.
  • Successful transition of services within 12 weeks without disruption to business-as-usual, along with strategic enhancements like test data management (TDM), deployment of ML bots and integration of dashboards for application performance and QA metrics.