SAP Hybris

SAP Hybris

SAP Hybris

Deep understanding of omnichannel e-comm and product content management and how it all hooks together enables us to deliver the best SAP testing solutions in the world


SAP Hybris

SAP Hybris integrates frontend, backend and supply chain to provide your customers with the Ux they need, regardless of channel or device.  Subsystems perform different functions, such as ECC (maintaining material information), CRM (storing customer data), Apache SOLR (a search platform) and any customized Master Data Management tool (storing catalog data). These systems must also be ready for the many integration challenges with access-anywhere omnichannel retail.


Testing requires replicating data throughout the system components then pushing the products through to the Hybris Management Console (HMC) backend where most of the data is stored before adding attributes such as product images, item variants, specifications and more. After indexing the website by a search platform, a final check ensures that data matches across all systems before moving it onto the Hybris frontend.


Interconnectivity, daily occurrences and essential edge cases require specific testing methodologies we’ve prepared for Hybris, based on our B2B and B2C supply chain expertise. Making complex integrated systems work requires comprehensive understanding of how your business itself works, from daily operations to the intricacies of your supply chain, how your suppliers work and where they engage with your systems.


We must ensure that data from the integrated business process is accurate, current and communicated effectively between frontend and backend components before we can call a Hybris implementation a success.  A failure anywhere in the customer journey becomes glaringly obvious to your users, so it’s critical we understand the challenges the system will face.
A modern retail system’s backend demands include:

  • Create Sales Orders — A Hybris/ERP process failure involving real-time stock levels and pricing will betray customer trust
  • Customer specific offers — Matching customers with correct pricing and promotions requires real-time data plus correct logic and algorithms
  • Manage User accounts — Omnichannel provides complete customer self-management access
  • Shopping baskets — Your system must perform real-time stock and pricing checks throughout the life of new and saved customer virtual baskets
  • 3rd Party Integration —3rd party sourced content will need to interact well with the new Hybris system and avoid disruption

End-to-end testing is the best way to ensure success. The best way you can save time and money is to work with a partner that understands your business, infrastructure and needs.


Hybris: a tester’s point of view

When using SAP Hybris, it is almost always accompanied by other systems which it needs to be integrated with. There is a wide range of systems that can be connected; in this circumstance we will look at ECC, CRM, Apache SOLR and any customized Master Data Management tool (MDM).
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The Hybris report

Picture this: your customer walks into your shop. After a little browsing, they find the items they want, and then a notification pops up on their phone saying, “Hey, did you know we have an offer on this product today?” Intrigued, the customer logs on to the site and (upon seeing the offer on the item), decides to complete the purchase then and there.
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Nowhere to hide: Let’s talk about Hybris

SAP Hybris implementation is often the first step on the road to digital transformation for a business. It involves integrating your front-end, back-end and supply chain to give your customers the experience they need, regardless of channel or device.
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