Tuesday, July 07, 2026; 02:00 PM BST
In partnership with: 
Operational resilience is now a business priority for UK and EU financial services firms. Disruption can interrupt payments, delay trades, damage customer trust, and increase remediation costs. In the UK, the focus is on important business services and impact tolerances. In the EU, DORA raises the bar on ICT risk, testing, incident management, and third-party oversight.
Qualitest and Tricentis will show how firms can move from fragmented assurance to continuous resilience validation across critical journeys, applications, and suppliers. The session will focus on how to prioritize what matters most, test under realistic stress, and embed automation into change delivery.
Why now? The cost of failure is clear. UK Parliament data shows 158 IT failures and 803 hours of outages across major banks between January 2023 and February 2025. In one case, 56% of online payments failed and compensation may reach £12.5 million. The ECB has also said reported cyber incidents at significant banks have doubled in recent years. Tricentis case studies show that stronger testing can materially reduce incidents and regression effort.
Why this matters to clients?
Clients need resilience to show up in outcomes, not policy documents. That means protecting service availability, reducing change risk, and giving boards and regulators clear evidence that the firm can stay within tolerance when disruption occurs.
Designed for risk, technology, operations, testing, resilience, and compliance leaders in UK and EU financial services, including firms with cross-border exposure.
- How to focus resilience effort on the services and journeys where failure would hurt most
- How to expose hidden risk across applications, data, processes, and third parties
- How Qualitest and Tricentis can help embed continuous testing into resilience and change
What clients will get from the session
You will leave with a clearer view of where resilience investment will have the greatest impact.
- A concise view of the UK and EU resilience agenda, including UK impact tolerances and EU DORA requirements
- Evidence for the business case: 803 hours of outages across major UK banks, according to the UK Parliament, and rising cyber incident pressure highlighted by the ECB
- Examples of measurable outcomes from modern testing, including Tricentis case studies citing a 65% reduction in major incidents at Fiserv and a 95% reduction in regression effort at ASB
- A practical model for using testing and automation to reduce avoidable operational risk
Meet the panel
This webinar features senior experts from Qualitest and Tricentis, bringing strong experience in quality engineering, assurance transformation, and resilience validation to help financial institutions modernize testing and strengthen operational resilience.
