Model Evaluation

Trusted Evaluation Frameworks for AI Systems That Power Critical Decisions

In high-stakes environments, AI systems must be more than functional, they must be accountable, fair, robust, and aligned with business goals. Qualitest’s Model Evaluation & Safety services are designed to provide end-to-end visibility into your AI’s performance, and potential risk, before and after deployment.

From enterprise-grade LLMs to traditional machine learning models, we combine human expertise with automated rigor to help companies deploy AI systems they can trust.

Model Benchmarking

Evaluate models beyond metrics. Validate performance in context.
We perform structured benchmarking across your AI lifecycle, measuring not just how a model performs in isolation, but how it behaves under real-world conditions, edge cases, and adversarial pressure.

Key Capabilities:

  • Full System & Business Process Validation
    Assess the AI’s end-to-end alignment with operational workflows.
  • Precision, Recall, Relevance & Stability Metrics
    Including BLEU, ROUGE, Perplexity, and Contextual Accuracy.
  • Adversarial Testing
    Red teaming, prompt attacks, model tricking, and jailbreaking evaluations.

 

  • Safety & Toxicity Checks
    Monitor outputs for bias, fairness, hallucinations, and stereotyping.
  • Cross-Model Comparisons
    Objective benchmarking against industry baselines and proprietary scoring systems.
  • Security Evaluations
    Assess susceptibility to data poisoning, prompt injection, and malicious prompt manipulation.

Real-World Scenarios Simulated:

  • Chain-of-thought reasoning
  • Emotion-based and zero-shot prompting
  • Historical, cultural, and geopolitical sensitivity simulations

Monitoring & Human Feedback

Maintain reliability post-deployment with dynamic monitoring and expert oversight.

Even the most accurate AI models require vigilance once in production. We enable continuous evaluation to detect drift, degradation, and behavioral shifts, integrating human feedback loops for nuanced understanding.

Our Approach

  • Production Monitoring
    Detect data drift, input anomalies, and performance degradation.
  • Bias & Fairness Audits
    Evaluate demographic parity, stereotype probes, and cultural sensitivity.
  • User Experience Testing
    Capture human feedback through structured A/B testing and survey-based assessments.

 

  • Human-in-the-Loop (HITL) Systems
    Subject matter experts provide judgment where automation alone is insufficient.
  • Crowd-sourced Testing & Red Teaming
    Simulate real-world usage and edge scenarios to validate resilience.

All monitoring insights feed directly into model improvement cycles, closing the feedback loop from deployment to enhancement.

Get started with a free 30 minute consultation with an expert.